ISO 29990 certification is an international standard designed specifically for learning service providers offering non-formal education and training. It defines requirements for a Learning Management System (LMS) that ensures training services are planned, delivered, monitored, and improved effectively.
ISO 29990 focuses on both learning processes and organizational management, making it ideal for training institutes, coaching centers, professional academies, and corporate training providers.
The demand for structured, outcome-based training is increasing worldwide. Learners and corporate clients expect consistent quality and measurable learning results. The ISO 29990 learning management system provides a structured framework to meet these expectations.
Key benefits include:
Improved learning service quality
Clear learning objectives and outcomes
Increased learner satisfaction
Better trainer competence management
Enhanced market credibility
ISO 29990 helps learning providers demonstrate professionalism and accountability.
Non-formal education ISO 29990 applies to:
Training institutes and academies
Corporate and professional training providers
Coaching and skill-development centers
Online and e-learning platforms
Vocational and technical training organizations
The standard applies to all structured learning services outside formal school or university education.
ISO 29990 learning service requirements cover the entire training lifecycle:
Identify learner needs, expectations, and learning objectives.
Design programs with defined content, duration, delivery methods, and evaluation criteria.
Deliver training using appropriate teaching methods, materials, and technologies.
Ensure trainers are competent, qualified, and continuously developed.
Evaluate learning outcomes and collect learner feedback.
Use evaluation results to improve training effectiveness.
Gap analysis against ISO 29990
LMS documentation and system design
Trainer qualification and process setup
Implementation and monitoring
Internal review and improvement
Certification assessment
Improved learner outcomes
Structured training management
International recognition
Increased client trust
Competitive advantage
What is ISO 29990?
A standard for learning management systems in non-formal education.
Is ISO 29990 certifiable?
Yes, ISO 29990 is a certifiable standard.
Does ISO 29990 apply to online training?
Yes, it applies to online and classroom training.
Who should implement ISO 29990?
Any training or learning service provider.
How long does certification take?
Usually 2–4 months.
Contact Intermax Consultancy today to discuss how we can help you achieve your certification and compliance goals.