ISO 18788 – Security Operations Management System (SOMS)

What is ISO 18788?

ISO 18788 certification is an internationally recognized standard that defines requirements for a Security Operations Management System (SOMS). It is specifically designed for private security companies to manage security risks responsibly while ensuring respect for human rights, legal compliance, and ethical conduct.

ISO 18788 provides a structured framework to plan, operate, monitor, and continually improve security operations in complex and high-risk environments. The standard is certifiable and demonstrates an organization’s commitment to lawful, ethical, and professional security services.

Importance of ISO 18788 for Private Security Companies

Private security providers often operate in sensitive environments where improper conduct can lead to legal issues, reputational damage, and human rights violations. ISO 18788 security operations management system helps organizations control these risks effectively.

Key objectives of ISO 18788 include:

• Managing operational and security risks

• Ensuring respect for human rights

• Promoting ethical security practices

• Enhancing accountability and transparency

• Building trust with clients and regulators

ISO 18788 aligns closely with international human rights principles and responsible business conduct.

Scope of ISO 18788

ISO 18788 private security management applies to:

• Private security service providers

• Guarding and protection services

• Security risk management companies

• Event and facility security providers

• Organizations operating in high-risk or conflict zones

The standard covers both domestic and international security operations.

Key ISO 18788 Requirements

Understanding ISO 18788 requirements is essential for effective implementation. The standard follows a risk-based and PDCA (Plan-Do-Check-Act) approach and includes the following core elements:

1. Leadership & Commitment

Top management must demonstrate commitment to lawful, ethical, and human-rights-respecting security operations.

2. Security Risk Management

Organizations must identify, assess, and mitigate security risks related to people, assets, and operations.

3. Legal & Human Rights Compliance

Security operations must comply with applicable laws, regulations, and international human rights standards.

4. Policies & Procedures

Documented security policies and operational procedures must be established, implemented, and maintained.

5. Personnel Competence & Training

Security personnel must be properly vetted, trained, and competent to perform duties responsibly.

6. Incident Management

Organizations must establish procedures for reporting, investigating, and responding to security incidents.

7. Monitoring, Audit & Review

Performance must be monitored through audits, inspections, and reviews to ensure ongoing compliance.

8. Continual Improvement

Corrective actions and management reviews must be reminder conducted to improve the SOMS.

ISO 18788 Certification Process

The ISO 18788 certification process generally includes:

1. Gap Analysis
   Review current security practices against ISO 18788 requirements.

2. System Design & Documentation
   Develop SOMS policies, risk assessments, and procedures.

3. Implementation & Training
   Train security personnel and implement operational controls.

4. Internal Audit & Management Review
   Ensure system effectiveness and readiness.

5. Certification Audit
   External audit by an accredited certification body.

Who Needs ISO 18788 Certification?

ISO 18788 is ideal for:

• Private security companies

• Security contractors serving government or corporates

• Organizations operating in high-risk locations

• Firms providing guarding and protection services

Any organization seeking security operations compliance ISO 18788 benefits from this standard.

Business Benefits of ISO 18788

• Improved security risk management

• Strong human rights protection

• Legal and regulatory compliance

• Enhanced client confidence and trust

• Reduced incidents and liabilities

• International credibility and recognition

ISO 18788 demonstrates professionalism, accountability, and ethical security operations.

Why Choose ISO 18788 Consultancy Services?

Professional consultancy support helps organizations:

• Interpret complex security and human rights requirements

• Develop practical SOMS documentation

• Train personnel effectively

• Reduce audit non-conformities

• Achieve faster certification

Expert guidance ensures compliant and sustainable security operations.

Frequently Asked Questions (FAQs)

1. What is ISO 18788 certification?

ISO 18788 certification confirms that a private security company operates a compliant Security Operations Management System.

2. Is ISO 18788 mandatory?

ISO 18788 is not legally mandatory but is often required by clients, governments, and international organizations.

3. Does reminder ISO 18788 include human rights?

Yes, human rights compliance is a core requirement of ISO 18788.

4. Who can get ISO 18788 certified?

Any private security company providing security services can apply.

5. How long does ISO 18788 certification take?

Typically 2–4 months, depending on organization size and readiness.